Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine. ...Sandra Pierson
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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Item received in good condition on the promised date. Good delivery service from wolsely ...Nigel Richardson
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Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation. ...Barry Hamilton
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I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future. ...Geoff Yeates
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Receieved OK - thanks for your patience and flexibility ...Graeme Patrick
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Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again. ...Matt Clancy
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them! ...Colin
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Part was just under average in price.
Emails about orderpickeddispatched all appreciated.
Delivered within a few days of ordering.
Only complaint would be ridiculously high delivery charge. Over £12 for a jiffy bag through standard post hurt. ...Steven Crump
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
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