Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
...David Collins
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again.
...charles coulson - Charles Coulson
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Great prices,good service !
...Mosco
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased.
...Barry Coleman
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory.
...Peter Mundy
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Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve.
...steve fearn
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks.
...Mr Paul Bruce
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ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
FANTASTIC SERVICE
...BARRY FRY
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The tap arrived quickly. I cant comment on the tap because the plumber hasnt been yet!
...Angela Draper
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Service is great - you were the only source of this item I could find. The price charged by Terrain however is ludicrous. £60 for what is in effect a PVC frisbee. I have only had to buy this to replace a broken cover for a gully that has been installed some years ago. The price means I’ll never install Terrain or Polypipe again.
...Jonathan Dixon
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£
£175.44 
