Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
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The 1st order there were 2 cover seats and they were both broken. I sent them back immediately. The 2nd order got lost, then Christmas and New Year stopped process and finally the seat cover arrived. So fr so good. ...Carol Robertson
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My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another. ...Gavin Williams
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Delighted with the prompt and efficient service. First class! ...Gillian Cripps
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Initial queries answered promptly. Order received next day. Thank you. ...John Hoppitt
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
...Mr S. Skinner
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Delivered on time, well packaged to. Thanks. ...MR A M GILMOUR
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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints ...Geoff Cox
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Excellent service. ...Michael Bradley
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Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
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