good product, many thanks ...Quality Hotel St Albans
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The service has been phenomenal!
I cant believe that I had order online from the UK to get a part in Australia.
The delivery was with in a day of specified of the international delivery date.
I was updated regularly as to the status of my order.
Regards
Peter ...Peter van Oosterom
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Fine except for chaos regarding delivey. Slight damage two flanges bent but hopefully this can be rectfied without returning the goods. Reeserve judgement untill installation. ...Flow Dynamics Ltd
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left. ...Ian Tate
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers ...Carrianne Hall
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Delivered promptly and at a very competitive price ...Chris Brownson Architect
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All as planned, great service!! ...Martin Shepherd - Shepherd Contracting
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ...Mrs A J Rippingale
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Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub ...Jan Adams
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Goods arrived on time and job now done! Many thanks Roy. ...R.Kane
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