While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Great prices inc free delivery with excellent customer service.
Order delivered within 2 days.
Unfortunately there was a manufacturing fault with the sink out of My Tubs control . I emailed MyTtub and Christine dealt with the problem immediately and I received a replacement in less than 24hrs. She provided excellent customer careafter sales service and is a credit to My Tub.
Would definitely recommenduse again. ...Brian
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Excellent service very friendly staff ...Geoffrey Tobin
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Excellent value and helpful friendly staff, but i was told i had to pick up from Camden as it was fragile. I then had to wait a long time for it to be delivered to the pick up point, but then , a change of mind and it was delivered direct to my door, so, it was a good service.
Many thanks Rob ...rob loewenthal
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Goods ordered in the evening, response the following morning with estimated delivery, goods arrived as specified, excellent price and delivery what more can a customer ask for. ...Carol Searle
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!! ...C. EVANS
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These guys are great. Most responsive service I have had from any company for years. ...Mike Poulson
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Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks ...Sue Rushton
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey ...nigel bailey
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Thank you for exceptional service, part arrived practically before i ordered it.
Thank you Jeanette and other members of staff for your help. ...Ivor Thomas
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