finally received my order on wednesday 15th febuary when it should of been delivered on the 6th febuary which you did e-mail me and tell me what the problem was, which i was greatful of as i thought it had gone somewhere else. Thankyou for all your e-mails and keeping me up to date with my order. ...David Weaver
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine. ...Sandra Pierson
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Hi..
I received my order nextday,,: thank you. ...arkersel
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Item delivered in good condition on the day that was forecast ...John A McBean
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Good customer service. Good communication, would definitely use again. Thanks ...Angela Brehaut
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
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Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
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Quick & easy transaction ...John Maclean
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Excellent service throughout. Will definitely use again. ...Alan Carrington
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