We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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ALL PARTS ORDERED ARRIVED ON TIME AND NOT DAMAGED.
FANTASTIC SERVICE
...BARRY FRY
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Delivered on time, good value, I recommend Mytub Ltd
...mark waits
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Item received in good condition on the promised date. Good delivery service from wolsely
...Nigel Richardson
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
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It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help!
...Paul Wheeler
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Great service will use again
...Trevor Thompson
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Good service, would recommend and use again!
...mike chilvers
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Very prompt and efficient.Fire now operational again. Part no. on the paperwork would havwe been useful for future reference. Thank you.
...Alan Chamberlain
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result.
...Philip Taylor
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£
£53.68 
