Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Excellent service it arrived on the day I was told , 5* ...miss sarah lee
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arrived on time
well packaged
just what was wanted ...mr andrew r dartnell
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man! ...Horse & Groom
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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f ...Graham Burgess
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Fast delivery which is always appreciated, however the product I ordered has a manufactures life time guarntee but the product was delivered without any manufacturers paperwork
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Hello
The manufacture does not send us any paper work however there garantee still stands on the Eddy electronic water descaler/conditioner
Any problems just let us know thanks.
MyTub ...Toby Lankester
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Thank you my order was dealt with and received quickly,excellent service. ...ALBERT COUNSELL
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Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
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Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub ...Alan Spencer
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EXCELLENT CUSTOMER SERVICE AND PRICE FAR LESS THAN OTHER WEB SITES. WOULD RECOMMEND AND USE AGAIN IF NEEDED ...Susan Guyler
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Fast service got what I needed. ...Dharmesh Kesur - Heart of Kent Hospice
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