Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!
...Mrs M P Cudworth
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Brilliant service . Beyond my expectations.
Thanks
...paul davey
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks.
...Jay Jeffery
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Possibly the best or one of the best online retail experiences I have ever had, polite and proffessional from start to finish keeping you fully upto speed on the transactionallogistical process.
10 out of 10
Alexander Simpson
...Alexander Simpson
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss.
...chris meadows
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Good price and service. Website is super outdated and hard to browse but products and service were good. Would use again.
...Nick Fulcher
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again.
...EA Hunter
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though
...MARTIN SEYMOUR
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Very impressed with the level of service, will definitely use again
...Ian Brooks
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£
£4.18 
