Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said
...Brian Madden
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Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you
...Vivienne Forsyth
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!
...NA
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Very good communication and helpful when there was an issue with my order
...Christopher Giles
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Order arrived at 1.05, many thanks for your help.
...Michael Jones
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Everything was fine
...Mr Timothy Wettone
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
...Carol Norton
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I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
...Tim Feltwell
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£
£2523.48 
