Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better. ...Ben Cole
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Excellent service and excellent price - well done! ...Terrence Wheatcroft
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Order received in good condition and on the day stated thank you.
Would I use you again the answer is yes without hesitation. ...ian moore Northcourt Centre
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Good product at the best price I could find.
Excellent communication.
Fast delivery ...Colin Baker
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Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself. ...JEREMY EDDY
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The product arrived on time and in perfect condition. Messages were left to advise me of progress of my order, couldnt ask for more. I kept the details on the company as I will be placing my next order here. Thank you. ...Maria Lewis
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Thank you for sorting it out, got there in the end. ...Michael Palmer
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No problems with purchase would use again and would certainly recommend ...james mclean
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Excellent quick dispatch, delivered within 3-4 working days. Constant communication, thank you! After a horrendous experience ordering the same item from another firm, Im glad I came to you - and it was sorted quickly and efficiently. Thank you!
Only Feedback - Delivery time slots would be better so the customer does not have to be home from 8-4 pm. ...Farah Khan
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