Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul ...Paul Cappleman
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers ...Carrianne Hall
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Excellent friendly service, good communications, quality products .... and the best prices around! ...Mike Strange
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Very pleased with the service from MyTub. Checked that the part that I needed was in stock. Ordered online on Friday and received confirmation of delivery date. The part was delivered on time on Monday morning. Couldn’t be happier. ...Christopher Peters
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Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again ...South East Maintenance Solutions
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order. ...Derek Brett
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Excellent service. Slightly delayed but I was kept informed so didnt mind. Thank you ...Mark Eliot
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Excellent service and received my parts in record time. Thanks. ...Robert Shaw Bruce
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GREAT TO DEAL WITH ...EDDIE FISHER
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very satisfactory service. thank you very much ...george baker
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