The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub ...Mr T M J Leeming
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...ANTHONY NASH
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Great service as always.
Product as spec and on time. ...Greg Borgartz - Essex Wildlife Trust
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Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done. ...Boyd Coughlan Ltd
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Order received in good condition and on the day stated thank you.
Would I use you again the answer is yes without hesitation. ...ian moore Northcourt Centre
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...ian mcalpine
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Everything ok thanks. ...David Buttimore
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Very good service , saved a lot of time searching parts ...paul coster - Mr
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Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting... ...Danny Papandreou
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