I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White
...Daniel Thomas White
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DELIVERY PROMPT AS EXPECTED BUT I AM WONDERING WHETHER DRIVER KNOCKED ON MY DOOR, I HEARD THE VAN DRIVE OFF BUT DIDNT KNOW IT WAS THE VAN FOR ME, NEIGHBOUR BROUGHT PARCEL ROUND IN EVENING; I DID SAY IT WAS ULIKELY I WOULD BE IN AND IF NO REPLY TO LEAVE WITH A NEIGHBOUR WHICH HE DID SO THERE WAS NO PROBLEM, BUT SINCE YOU ASKED................
...JAMES FLATT
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Good speedy delivery thankyou
...Karl Humphrey
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process
...Colin Parker
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Quick replies to queries, timely delivery. Many thanks - would use your company again.
...Sameena Ismail
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Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
Thanks
...daniel macdonald
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!
...S Grimsley
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very good service. The diver phoned when almost arrving for delivery. A ver good system !
...susan brown
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks.
...susan henshall
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Item arrived quickly and was as described. Good service.
...Kirk Dranfield
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£
£393.56 
