I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!! ...DAVID JACKSON
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Easy to use web site and prompt delivery. Will use again ...Sandra Coxell
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Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ...Angus McIntyre
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cannot fault service, delivered on date arranged. ...william harper - Mr
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I found the service excellent. MyTub were able to re-arrange the expected delivery to a much earlier date to enable me to complete an installation within a time constraint at no extra cost. They were quick to respond to questions and phoned to confirm the delivery time. Product also arrived with no issues. ...Joe Wright
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All fine. Good service. ...Robert Curtis
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you. ...Saif Ahmed
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Products received on time as projected. ...DIESEL TECHNICAL CONSULTANC
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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