The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
...Steve Dixon
|
Hello, I was 100% satisfied with the service of MyTub. This is the second time I have purchased an item from MyTub and customer service is great, delivery is on time and the product is as described. Thanks very much!
...Miss Danielle A Johnson
|
Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
|
Parts delivered promptly. Exactly what I ordered. very happy with the service.
...Michael Leonard
|
Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010
...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
|
Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer
...Christine
|
Very pleased with the toilet seat and the price. Delivery was a bit slow 8 days from order but then I wasnt in a particular rush and communications from the PlumbCenter were good.
...Angela Monaghan
|
Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service.
...chris samwell
|
Great service, thank you
...Adam Beharrell
|
After a great deal of research I decided on MyTub to supply the "necessary" for my bathroom remodel. This is was my first encounter with MyTub and I was NOT disappointed. From the outset they had everything I needed and at a very competive price. It was a pleasant change and maybe one which helped me decide on MyTub, to hear a North of England accent. Any real or perceived "problem" was quickly dispelled by Customer Service, another point which instilled my confidence in the company. The products and delivery were first class and I would have no qualms about recommending MyTub to anyone! Thankyou MyTub.
...Tom Heath
|
£
£2523.48 
