Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Excellent service - very quick delivery, & parts just right. Thanks very much! ...Simon Whiting
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Quick delivery and excellent quality product and value for money
...Jan Biscoe
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My order was dealt with very professionally and in a timely manner. I was kept fully informed of progress and order status throughout. Would not hesitate in recommending MyTub and would use again ...Simon Shields
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Awesome prices and fast delivery. ...Douglas McConnachie
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the service was fine. ...Steve Pullan
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We have been very happy with the service from MyTub. We had to replace our boiler at very short notice and MyTub had the best price we could find. The service was excellent in terms of delivery arrangements - everything came very quickly and at the time we were told it would come. Also, communications were excellent - none of the usual experience of phoning one person and finding they knew nothing about what youd discussed with the previous person - everything was seemless. Thank you ...Tommy MacKay
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Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden ...P J Barden
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Item delivered in good condition on the day that was forecast ...John A McBean
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Delivered promptly and at a very competitive price ...Chris Brownson Architect
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