Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
...David McLeod
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Swift response and updates along the way from order to delivery. Item arrived on the said delivery day in good condition. Very pleased with the service. just hope its the right replacement to our existing toilet lol. Thankyou mytub.
...John Pattison
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%.
...Chris Pook
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Hello, I received my order, everything is perfect! Thanks again. Too bad he must contact the carrier to make an appointment for him to deliver me, and delivery costs are very expensive, more expensive than the item ordered.
...RANDU LUDOVIC
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Very good and prompt, using special delivery.
...Robert Millington
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
...andrew Long
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Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well.
...Anthony Morgans
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt.
...Monty vitow
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Very happy with the whole process. Many thanks.
...Paul Hillman
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£
£330.77 
