Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.
...Graham Wright
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented.
...Mark Reid
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Excellent service with regular updates on delivery. Product was as advertised on website which was easy to navigate.
...Stephen Dines
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Hello There
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower
Kind regards
Hilke Hasenkamp
...Hilke Hasenkamp
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Very helpful in our order and delivery was as stated.
...Brian Simmons - Dudley Electrical
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Good, easy website. Kept informed by e mails about delivery. Came earlier than expected so very good service and would definitely use again.
...Margaret Collins
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Ordering was easy, and delivery was extremely quick. The bath arrived safely and undamaged. Many thanks
...Deborah Low
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend.
...John Wardley
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product.
...David Williams
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£
£261.76 
