Order was placed two weeks ago. Never heard a word. Emailed to find out
what was happening. Recieved "notification of update to order status". Log
in to find it will be another two weeks. No explanation or apology. How do
I know if it will not change again? They are drinking fountain parts for a
kids school and are needed ASAP.
Advanced Plumbing Systems
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi, I have just sent this through your order thanks.
Good morning. There has been some considerable disruption to the national supply chain since you placed this order due to the snow. This office has been closed for the Christmas period also since the 23rd Dec to the 4th Jan. However we are confident th
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Excellent professional service,I was always kept in touch-keep it up
Thanks again
J.Hoare
...Mr J Hoare
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The manager at our local merchant said whats that when I asked about clay drainage!
My tub sourced all the Supersleeve materials. Ordered, delivered and all installed in under a week. Fantistic service - well done!
...Bob Hansen
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Fantastic service, next day delivery, very satisfied.
...Marian House Nursing Home
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Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again !
...Brian Welch
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I can only say good things about my purchase from MY TUB. the quality
of customer service was very good. I thought we had a problem with my purchase, but Christine resolved that very quickly. the item I purchased was a top quality item at a very fair price with delivery included, excellent. I would recommend MY TUB unreservedly.
...edwin corrance
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals
...Mrs Norah Powell
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I was very happy with the service and the girls on the phone were very helpful and polite, many Thanks. Tracey Mahaffey
...Tracey Mahaffey
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.
...DARREN BAILEY
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thank you for your prompt and efficient service
...Nick Murphy
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£
£145.21 
