Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required.
...Fiona Laing
|
I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
------------- ------------------------- -----------------
Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
|
Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony
...Airwaves Engineering Service
|
Excellent value, super fast delivery. Thanks
...alison dowd
|
arrived in two days no complaints
...Northern Mechanical
|
Excellent service!! will certainly use again.
...Shaun Gibson
|
Delivered on confirmed date,every thing o.k.
...A.Flint
|
Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
...Pike Martin
|
Order arrived when expected and in good order. Excellent service from My tub throughout.
...Margaret Struthers
|
Very happy with the service
Goods arrived as promised
...Anthony Roberts - MINACK MECH MAINT
|
£
£2523.48 
