I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner ...Debbie Warner
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MyTubs service was exceptional! The gentleman went out of his way to help me with my rather obscure request. In fact, he took it on as a personal quest, going off to investigate, calling me back and showing a genuine interest in solving my problem. My only negative comment would be that the website or the part that I was searching could do with more photographs. ...james senior - james senior design
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A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
...Rosemary - Trythance Trust
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Very pleased with the service of this company, as wed had difficulty sourcing the item locally. There was a slight delay in it arriving but I was kept informed of the situation all along, so it wasnt a concern. Emails were replied to promptly and the member of staff at the branch where I collected the item was pleasant and efficient. ...Mrs Janet Woodford
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Many thanks once again,superb service ,parts delivered on time.
Nice to deal with a good team of people who care. ...Moordown Gas Services
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Very quick delivery once I decided to place the order with the slight risk the parts were incorrect. It turns out they are correct. Pity your supplier contacts were unable to confirm for sure and didnt even bother to reply to you it seems. ...Neil Purves
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The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied. ...Vimal Patel
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These guys are great. Most responsive service I have had from any company for years. ...Mike Poulson
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Very happy with service and product received. thank you ...neil hickman
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I ordered a Honeywell 7 day unit online the item arrived the following day.The service and product flawless ,highly recommended. ...Derek Hoyle
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