Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks
...Pike Martin
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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than
...Terry Wybrow
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Excellent service problems handled promptly and courteously
...IAN RICHARDSON - CALEDONIAN RAILWAY LTD
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You provided a very quick and efficient service, thank you
...J.Horton
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Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.
...Bob Harley
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you
...Nick Mooney
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
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Great service, thank you
...Adam Beharrell
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Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part.
...Martyn Probert
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£
£13.94 
