I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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havent used your service before im very impressed by your prompt service andand step by step information and the young lady who processed my order will definatly use your company again regards steve green. ...dbs
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Good helpful staff and very quick delivery...
Definitely recommend
Thanks again ...David Cooling
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Brilliant service at a brilliant price. The right article arrived in perfect condition on the day confirmed at 8.30am allowing me to get on with my day!! Thank you !! ...ian parramore
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton ...Kenton May
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :- ...Carianne Purcell-Jackson
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I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service ! ...Bruce Cassell
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A great service. Nick H ...Nick Hawksley
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Our Rada shower tap arrived today May 11th, three days later than predicted and 27 days following our order which was placed on April 14th. The produce is excellent but the delivery time was excessive and, if this is normal, should be indicated beside the illustration on your website. All communications about this have been prompt and courteous - thanks for that. ...Rick Boelens
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Very happy with product ordered, but was not very happy with paying £12.50 for postage seeing as I ordered on 18 Dec 2010 and only received item 5 Jan 2011.
...Clive Orchard
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