The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left. ...Ian Tate
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back. ...Philip Shaw
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though. ...Colin Crow
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We have received the toilet seat but it has some blemishes in the moulding of the seat ...Trevor Harvey
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I never realize thah i will get spare so quick with in 24 hours. Thanks for very good service and keep it up. I will deall with you in future if I need you thanks again and kind regards M Vadher ...Mr Mohanlal Vadher
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All delivered on time and in good order. ...Oakfield Construction
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Excellent service and communication throughout the process of the order ...Kirsty Ellis
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excellent service ...John Lamb - Llewellyns
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Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day ...ken jackson
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Service, product , delivery etc all very satisfactory thank you. ...Robin Kooistra
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