Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
|
A timely and eficient srvice - thank you
...Hubert John Lynch
|
FIVE STAR CUSTOMER SERVICE PROVIDED
...phil pritchard
|
Perfect service, quick delivery of the correct parts and the best price. Excellent.
...James Baron
|
Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information.
...Chris Flack
|
Parts arrived quickly and well packaged, fitted in minutes great service.
...Smithfield Murray Ltd
|
Very pleased with the service provided. Would definitely use your services again
...Jean Fozard
|
Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices.
...FPM Services
|
Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
|
Good service, item took a while but was kept informed.
...Tamar aview Aquatic centre
|
£
£100.97 
