Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H
...John H
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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part.
...Trevor Charles
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done.
...Graham Wright
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Order arrived safely on time, well packaged. Items are correct. It is satisfying to know that elements from ancient toaster are still available at reasonable price. I shall be looking at "Mytub" again when I need parts for domestic appliances.
...Caldey Abbey
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part received in very quick time & very well packed excellent service recomended
...P S Laws
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Service was good and I was kept informed of delivery updates.
...Mr. David Duke -
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Good communications, keft informed of order status. Delivered on time.
Thanks
...David Gunn - Truma UK
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
...Andy
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Item deliverd quickly. Totally happy with it.
...Jack Wong
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again.
...Nick Cumming
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£
£208.06 
