Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS ...Tan Nam Seng - NS Tan
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This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy. ...Peter
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I would have liked the part quicker but in all very good. Kept me informed all the way ...Martin Burke
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Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks. ...Darren Plowman-Read
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Very well executed order. Arrived with prior text notification which is such a help. Thank you very much. ...Angela Foister
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Slower delivery than competitOrd but more attractive price ...Paul McFadyen
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Helpful website made it easy to locate correct replacement part. Picture of part made it even easier. Delivery of part was next day even though order was after 1.00pm. 10 out of 10 for accuracey and speed of service. Will definately use again. ...Scolton Country Cottages
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you ...Neil
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison ...JOHNSTON COMBINATION BOILERS
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Products arrived earlier than stated worked out good for us excellent service throughout, thank you. ...Paul Donoghue - Kiddie of Southport Ltd
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