Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
|
Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress. ...Bob Harley
|
I have just made my first successful purchase thanks to the patience of Deborah and Sophie. Have read the previous comments and could not agree more, fantastic place to get really hard to get bits, and once you get used to it, it's better than going shopping in town. ...rizwana moghu
|
Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company ...Dave Turner
|
I was very impressed with the speedy delivery of the toilet seat we ordered, and the notification by email of the confirmation and despatch of the order. Would definitely recommend mytub. ...Jenny Ball
|
Order recieved ...Colin scarffe
|
Received order on time as promised. Excellent service ...R Tanner
|
My order was handled efficiently, I was given a delivery date and the goods were delivered on time, 48 hour after placing my order. ...Barry Barnes
|
Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied. ...Reginald Harlow
|
Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period ...barry ferguson
|