Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard. ...David Beck
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Exactly as it said on the tin. Couldnt ask for better service. ...Alan W Harper
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Everything ok thanks. ...David Buttimore
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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Ordering process and delivery was easy
Would Def recommend ...Gary Burt - Castlewalls2008
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Excellant service!! ...Karen Sykes
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend. ...Alison Mitchell
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great service, quick delivery and informed at every stage of the order, will use you again. ...james pettitt
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sent photographs of parts required to support today hope they recieved them awaiting your response ...rosita scales
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