I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub
...Dr Reginald Brian Payne
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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer
...Jennifer Chan
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again.
...M N Porter
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hello,
I received the package and everything works perfectly
thank you for your care I am very pleased with your hospitality and the quality of your services
good day
...vanderheyde pierre
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Item received exactly on time, many thanks for great service
...Ann Douglas
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
Thank you.
...Peter J Sclater
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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks
...Thomas Guy Evans
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was a mix up in address but was sorted out realy fast was quite empressed with the service
...J G AIRD buildingrepairs
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very good was all kept updated on the progress would use it again when needed
...mark stocks - the bradford hotel
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£
£17.71 
