the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!
...C. EVANS
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Excellent service, thank you
...Lo Presti Castrenze - LP climaservice
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Thanks very much parts arived just when we needed them.
...art cooling services
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Great service thankyou. The first time I have used mytub and I will be using again.
...malcolm davies
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Brilliant service would use them again.very knowledgeable.
...Richard Mace - The Coppice Primary School
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each time I have phoned, the lady has been most helpful.
item came on the day scheduled, but would have liked a rough guide - say perhaps before 12noon or after 12noon.
love the item, matches exactly the taps I already have.
...Ann Rigby
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Very good service as always
...Mr.K. Goodland
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Excellent prompt service and very good communication.
Would recommend.
...Chris Willis - Chris Willis Contract Services
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Kept me very well informed on the progress of my order.
Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition.
They handled everything in a very professional manner.
Would not hesitate in recommending MYTub to friends, family etc.
...John Tutte
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£
£65.41 
