I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.
...Fred Gray
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When the part arrived at your local supplier, I was contacted immediately to arrange delivery. It was delivered promptly at the arranged time.
Very good service.
...Donald Ballard
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My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him.
...Ivor John Lane
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I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service.
...MR STEVE TOMLIN
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Ordered easily and delivered as advertised. All good
...Paul Lincoln - OPS London Ltd
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
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Service was excellent with the goods being delivered promptly.The items for my coal effect fire are just what I wanted they are now in place and the fire looks like new.I discovered your website whilst searching for above items and I found it easy to understand and to order goods.I would recommend it to anyone.
...Richard Baillie
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price.
...Dr Claire Ferris
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou.
...neil biggadike
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.
...Colin Crow
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£
£156.83 
