Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly.
...Paul Beardmore
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A great on-line purchase experience excellent service with excellent communications.
...Mark Line
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Brilliant service...and best of all excellent price!
Would thoroughly recommend!
...SunniG
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
...S Ray
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easy and cheapest way to by boiler parts will use again
...Alexander E Lawson
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Excellent product. Works well with my old Stoves Cooker. Good price, but I thought delivery was a bit high at £5.99 for something which is very light.
...Syed Razzaq
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Quich, efficient and good value. Thanks.
...Mitchell Humphreys
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thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
good experience
...Jeff Jones
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Prompt and efficient service, just what you want. Will be happy to recommend to others.
...Colin Newlyn
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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£
£156.83 
