I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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Thank you
Please do not send anymore emails ...John McMullen
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excellent service thankyou ...ANNE CROWNSHAW
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five star service
...nicholas browne
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Very efficient and effective operating methods, excellent! ...Stephen Allen
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Fast and efficient service. The order was delivered exactly as specified on the date advised.
Thank you ...Patrick Squire
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Excellent service.delivery arrived on the day it was supposed to.
Thank you ...Judith
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fast delivery,basin arrived in good condition,so all pleased here thanks. ...BRIAN MILNE
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Ordering process and delivery was easy
Would Def recommend ...Gary Burt - Castlewalls2008
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