although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job. ...alan leiper
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Great value,quick delivery and good communication thanks. ...Mr Ian Pickup
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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God Job, you are very perfect with the information.
Thank you
FC ...Fabio Costabile - Projesya Ltd
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
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All good. Arrived on time & in good condition. Wolseley need to update their product database. ...Steve Faley - Ondemand Plumbing
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service! ...Morag Dobbin
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The anti-vibration mounting mat for my pump works really well the pump operates quietly. ...Dr Ian Garth Higginbotham
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I ordered a Potterton 6002 boiler controller and it arrived a couple of days later. Excellent comms with emails to confirm order, delivery dates etc. Smooth and hassle free service. Recommended retailer! ...Shyam Valand
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