We have received the order thank you and all looks satisfactory. ...Ray P Jones
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Excellent service, speedy delivery very pleased with the product. ...Mavis Wood
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I got the package, all right ...Lajos Sándor - Heating Company Kft
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Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
...Tim Bartlett
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Good service, clear communications & delivered on time. ...Stephen Roberts
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Excellent quick dispatch, delivered within 3-4 working days. Constant communication, thank you! After a horrendous experience ordering the same item from another firm, Im glad I came to you - and it was sorted quickly and efficiently. Thank you!
Only Feedback - Delivery time slots would be better so the customer does not have to be home from 8-4 pm. ...Farah Khan
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Best price I could find for what I wanted, very efficient and prompt delivery by cheerful driver, very pleased ...Roy Beeley
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The taps arrived as promised and the quality appears good.
Frank Webb ...Frank Webb
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The replacement shower enclosure arrived yesterday and was in good condition. Many thanks for all your help - you have been very efficient and polite throughout and I wouldn't hesitate to use your company again and recommend you to others. The shower is looking great - yeh! ...Libby Brennan
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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