Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
...ken wilson
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great fast delivery kept me updated with emails and even had a phone call to state what time ! well done folks keep up the hard work
many thanks
...fiona duncan
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First class product, accurately described, fairly priced and very promptly delivered. However, I did think that the delivery charge was too high. I think that there should have been an option for a lower delivery charge, combined with a longer wait for delivery. Certainly, I was in no hurry - but had no option. ...Roy Cullington
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excellent item exactly as described, deliverd very quickly thank you very much!! ...Anthony Checkley
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Excellent service - as always. Cheers! ...Robert McNamara
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Thermocouple was fine but I thought the package & post costs of �5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Found the service from mytub first class,
Thanks very much, will certainly use again : ...Adrian Robinson - A
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Entirely satisfied with your service - many thanks. ...Simon Ward
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Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
...Michael Leonard
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