Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer ...Stephen Plant
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process. ...Eric Boreham
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin. ...PETE IRWIN
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Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
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First Class! ...Mrs A Emmett
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The order was processed and received with no problems in a good timescale. ...Malcolm Flack
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Good prices great service very helpful and friendly team. ...John Cross
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Order was delivered on the day that was quoted and arrived in perfect condition. I found My Tub communicated every stage of my order to a high standard and I have been thoroughly satisfied with the overall service from the start to completion. Would certainly use again. Many Thanks. ...James Rooney
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very pleased .Ordered item .was sent next day .And good communication would use this firm again ...geoffrey leonard phillips
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