All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends. ...John Harold Davis
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Great service. You helped me get the right product, answered my questions and delivered the goods on time. ...Doug Farmer
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I am absolutely delighted with both the helpfulness of your operator, who called back with availability of stock and delivery when I needed them urgently and quality of the shower hand grips. They arrived when promised. My only suggestion would be for you to supply the screws with the item but I suppose this would increase the price which was very competitive. Many thanks. ...Patsy Hooper
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Great service, great prices, excellent delivery asap, no quibble, no problem , will definitely use My Tub again ! ...Brian Welch
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Good comunication but no dilivery on time.
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Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub ...Sahid Nan
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The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul ...Paul larmour - Paul Larmour
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed. ...R J Marsh
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Great Service, just the right item, came on time. I will use Mytub again ...Geoffrey Taylor
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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Fantastic Service. ...Mr Sandee Patel
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