All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
...John Pearson
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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette
...Jennette Bradbury
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Excellent service, good prices and very quick delivery.
...derek morgan
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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than
...Terry Wybrow
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash
...ANTHONY NASH
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The item I ordered was not in stock, but I was kept informed about progress and then given a date for delivery. Item has now been fitted and is good.
...Andrew Smith
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The price and service i received from MyTub was mostly very acceptable, the only concern was knowing a definite delivery date sooner and perhaps a slightly quicker delivery would have been good.
...John Pitts
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Very happy to find the parts for my tap I have been hunting for a while. Regular updates on the status of my order and swift delivery too. Great to do business with.
...Vitor Ferreira
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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke
...Stanley William Tyacke
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Good service and goods as described.
...Chris Beckett
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£
£231.07 
