Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards. ...Mr J C Ward
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Perfect and prompt service.
Many thanks ...MarK Seager
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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Very helpful service with useful updates. Able to source difficult to find products. ...Carbennan Cars
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Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast. ...Michael Ascherl
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The solar S1 arrived as advised thanks. ...P.R. Engineering
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Best price on the net for my item with fast, free delivery. Will definitely use again and recommend to others. ...ELIZABETH COSTFORD
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve ...Brian Wilkinson
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks! ...Jeremy Hine
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