The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
Regards
Mike Morrice
...Michael Morrice
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Very prompt and efficient service ...Geoffrey Bloodworth
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website. ...Mr LDJ Clark
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All is ok, the delivery cost is a little high. ...Chan Wai Yin - William
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First-class service : helpful, friendly, personal and effective. My only concern is that basin was delivered "bare" not in a cardboard box, or similar and the protective plastic film that should have protected the edges of the basin was perforated or torn in places it will not be clear until the basin is removed from its plastic wrap whether any cosmetic damage was incurred as a result. ...Philip Taylor
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged ...Chartwood Design Ltd
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you. ...Stonebond Properties
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges ...Robert Bridges
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perfect thank you ...LORNE BAR
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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