Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful. ...Aidan Murphy CT Electric
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Exxcellent price and fast delivery ...Alistair Mackenzie
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Great price for product. Easy to order online. Only drawback was that my order arrived one day late than the specified time according to tracking information. ...Bagel Mania
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back... ...Mark Lancy
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Very happy.Everything went nice and smoothly. I hope to use you again in the future. Thanks for your help ...Michael Chessman
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry". ...Marjorie Walker
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed. ...David Beck
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Excellent service and delivered on time thank you very much my tub wont hesitate in recommending you ...A GEORGIOU - burngas
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Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given. ...Anthony Kendrick
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