I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied. ...S OGUNGBOLA
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Had what i needed at a good price and quick delivery ...Ian Simms - EFABS
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Very helpful customer service when I messed up on the transaction. ...David Simpson
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date. ...Ms Helen G. Hughes
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Great feedback and prompt delivery. ...Allan BC Duffus
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall ...John McDougall - Safehinge
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Well pleased with the service, I couldnt locate the thermostat anywhere I was told it was obsolete and no longer available, but MyTub sorted my problem and it arrived on the due date. Many Thanks to MyTub
Terry Price ...Terry Price
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
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Apart from the very late delivery, which I know was beyond My Tubs control thanks UK Mail, I know it’s a busy time of year but “Next Day” delivery was a full two days late otherwise My Tubs regular communications with me and chasing UK Mail to deliver before Christmas, were spot on. A very big thanks to Rachel, she was marvellous. ...Robert Legg
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