Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
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Really awful delivery. Took well over a month for item to arrive! ...Watersplash Club LTD
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Good Service and A communication. ...SCBS LTD
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The order came in sooner than promised so we were pleased with the service ...Oxford Instruments Plasma Technology
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Arrived on time and as ordered
Good Value ...David Sewell
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Very good service
Bend over backwards for there customers
Thank you ...simon chambers - SDC Plumbing
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference. ...Bob Delaney
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse ...R B WHITEHOUSE
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Very helpful staff, order arrived on the confirmation date ...Gardner BTC LTD
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Great company can not fault it in any way great service many many thanks regards from Terry ...Terry McNicholas
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