When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks ...Dr Nick Webb
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ORDERED SOME OBSOLETE BOILER BAFFLES LATE ON 14 NOV ,THEY WERE THEN SPECIALLY MADE AND DELIVERED HERE TO THE NORFOLK BROADS ON AFTERNOON OF 16 NOV .THAT IS OUTSTANDING !VERY MANY THANKS TO CHRISTINE AT MYTUB FOR KEEPING ME UP TO DATE RE DELIVERY TIMES ETC. ...JOHN BRYAN
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very efficient, thanks. ...K. Goodier
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........ ...Andy Earl - Rg Group
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?) ...Louise Knowles
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
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Top-notch people very very helpful ...Constantin - VIESSMANN engineer limited
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excellent service, valves delivered next day as promised---will use again ...peter west
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