The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham ...Graham Riley
|
Supplied exactly what I wanted, and although it took a little while to arrive, i was satisfied with the service. ...Peter Young
|
VERY QUICK DELIVERY. VERY PLEASED WITH PRODUCT. ...mrs julie bosley
|
Great service, easy ordering process, good support with slight payment hick-up, rapid delivery, good quality product ...Dr Hans-Georg Wagner
|
My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction, ...Shane Jenner
|
Product received and fulfilled all expectations.
Excellent help and service all round. ...Ronald Elliott
|
Excellent service. Would use MyTub again. ...Robert Williams
|
excellent service ...Stephen Crossley
|
Excellent customer care and service. Great pricing and fast delivery. ...Elizabeth Truszkowski
|
While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
|