Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped
...simon martin
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Painless to order and delivered promptly to my door. Excellent service
...Ken Lamb
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Prompt delivery, kept informed of progress, fair price. Thank you.
...Robert Phillips
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Delivered as stated and am happy with service overall
...Ralph Nader
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.
...Derek Brett
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Good straightforward ordering of what turned out to be a difficult order to complete because stock held in Spain nothing to much trouble kept informed order delivered in reasonable time frame in excellent condition well done mytub!!!
...R beesting
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Right product at a good price and very quick delivery
...John Newborn
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Arrives superfast and well packaged. Very pleased
...Johanna Duffy
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂
...Marc McLean - PlumbRite
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£
£60.40 
