Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company. ...Gary Towers
|
Goods received on time in good condition thanks ...John Botterill
|
All delivered as promised. thank you ...DAVID TARBARD
|
long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue. ...Mr Lane
|
The service and communication was excellent and your web site was easy to use. Many thanks. ...Nick Gibson
|
thanks for the easy transaction, pans fine ...Jeff Axford
|
Prompt delivery and goods as described. Many thanks! ...John M Hall
|
Kept really well informed of my order status by email and the bathroom sink I ordered arrived on the date given. Friendly and helpful delivery driver! Great quality sink, well packaged. I would definitely order from MyTub again.
...JAY STEPHENSON
|
My only comment would be on the extremely quick delivery, thanks. ...Household Maintenance
|